Note: If your account number is inaccurate your payment may not reach us. Click the links below to sign up or to change/cancel your Electronic Funds Transfer.īill Payment through your Financial Institution: If you set up an online payment through your bank’s bill pay service, please include your account number and have your payments directed to: You can make one-time payments and set up automatic payments from debit/credit card or checking account on SmartHub, monitor your usage, and so much more here: :Īutomatic payments withdrawn from your financial institution: You may elect to authorize the PUD to transfer funds via Electronic Funds transfer automatically each month to cover your utility billing. You can make a one-time payment without enrolling with your account number and last name here. Online: Please visit the SmartHub customer account access portal to make online payments. Sekiu does have a payment kiosk, listed above, that accepts payments. Sorry – there is no cash accepted at payment drop boxes.
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Payment Drop Boxes: There are payment drop boxes available at all customer service locations, except Sekiu, plus one available in Sequim in the Co-op parking lot near the fuel pumps. Located inside the Neah Bay Public Safety Lobby 24/7 Makah Tribal Education & Training Center Kiosk Currently the Makah reservation is closed to non-residents. Located inside the Main Office lobby foyer These machines also accept cash and standard-size checks(no money orders), however they do not make change.īlyn Kiosk Located inside Longhouse Market & Deli: Kiosks accept credit or debit VISA, MasterCard, Discover, and American Express cards. You will need to know your account number to utilize the kiosks. Payment Kiosk: Payment kiosks are located in the following locations. In Person: PUD office locations accept cash, credit or debit VISA, MasterCard, Discover, and American Express cards, check or money order. This is also an easy option if you need to make a payment to an account upon which you are not listed as an owner.īy Mail: To pay your bill by mail please include the payment stub from the bottom of your bill and mail to: When you make a payment by phone you will be given the option to save your card number for future payments. Over the Phone: You can make a payment by phone 24 hours a day/7 days a week! Please have your account number ready and call 1-84. to 1:00 a.m. This impacts SmartHub, the website payment portal, and 24/7 phone payments.
Payment systems will be unavailable during a maintenance period that will occur the 3rd Friday of each month from 11:00 p.m. If you need help with paying your bill, please click here for assistance options.
To avoid late fees or interruption of service, please plan accordingly. Please note that any hours of operation for physical payment locations listed below may be subject to unscheduled closures due to unforeseen circumstances. You can make payments by phone, in-person, by mail, or online through a variety of electronic options. Please see our COVID-19 information page for assistance resource links.
If you feel you will have difficulty paying your bill, please contact our customer service department at 36 so we can arrange a payment plan with you. Please note that the Governor’s moratorium on disconnects and late fees ended September 30, 2021.
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